Make it easy for the 10% of customers that prefer speaking over the phone.
Even though consumers prefer texting, there are times that a good old fashion phone call is necessary.
Your customers may want to call you at your business texting phone number.
If this happens, we’ll simply forward the call to your call centre or mobile phone.
We created the most advanced features to create the perfect sequence you need for your business.
Tag contacts based on answers, save their reply and transfer them to the correct department. All this without lifting a finger!
People spend half their day on their phones.
Two-way SMS can improve net promoter scores and improve efficiency by roughly 80%
As soon as I added group text messaging in the customer journey, I doubled my sales the same year. Customers were instantly grateful they could text us before, during and after their trip.