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Habits of highly successful salespeople

Post by
Alain Pilon
Habits of highly successful salespeople

Not all sale people are created equal. What separates the good from the bad? We’ve compiled a list of habits the most successful people do.

95% of everything you do is the result of habit. And that’s why good habits are so important. They may be harder to accomplish but they will have a tremendous amount of positivity in your life. Ask anyone who has reached a sizeable amount of success and you will soon find out they have really good habits and keep doing them over and over again.

Habit #1: They understand minutes are non-refundable

Time management is an art for successful people. They prioritize the tasks on their to-do lists. They take every minutes very seriously because they know they are non-refundable. What is a minute worth? When you drowned in negativity, you just spent valuable minutes on something you shouldn’t have. Successful people understand they will never get them back. Stay positive, and spend your time wisely.

Habit #2: They set goals

Goal setting is the first step of successful goal achievement. It marks your first point toward success. It’s when you switch from a passive state to fully engaged in life. Have you ever met a successful person that doesn’t set personal and professional goals? If you don’t know where you’re going, you will end up in some place you didn’t want to be.

Bill Copeland once said “The trouble with not having a goal is that you can spend your life running up and down the field and never score.”

Successful people set goals and they constantly think about them.

Habit #3: They take complete responsibility

Successful salespeople take responsibility for their success and failures. They don’t play the victim role and don’t make excuses. When they fail, they learn and quickly get back up. When set backs occurs, successful sales people know it is temporary, move on and plan for the future. Their success depends on them.

Habit #4: They have emotional intelligence

Emotional intelligence works wonders in sales. When a sales person can quickly adapt to a situation, they build rapport with their leads and customers. Emotional intelligence also helps sales people stay calm, empathize with the customer and close more deals. Being human goes a long way.

Habit #5: They have great discipline

It helps you stay focused on reaching your goals, gives you the gumption to stick with difficult tasks, and allows you to overcome obstacles and discomfort as you push yourself to new heights. Goals and discipline go hand in hand. If you have clear goals set for yourself, you will need discipline to achieve them. In fact, they are so focused on their goals that meaningless distraction are simply noise they phased out.

Habit #6: They are obsessed with self-development

Successful people in general are obsessed in constantly creating a better version of themselves. They push themselves to grow and learn new things. They read books, listen to podcast and have mentors that help their personal growth that will in turn, grow their sales. Warren Buffet says the best investment you can ever do is in yourself.

Habit #7: They have a positive mental attitude

A positive attitude generates results. You will have setbacks and you will fail at times. Successful people look at failures as part of the journey and remain positive.

Habit #8: They don’t have egos

In order to be successful, you must check your ego at the door. You must be vulnerable and humble. Nobody wants to feel like you’re looking down at them. Successful people are down to earth and love helping others. Rich and successful people that have big egos are not successful to me. They simply have more money. The vast majority of successful people understand their own emotions and their impact on others.

Habit #9: They are prepared

Success is often defined as preparation meeting opportunity. Successful people make it look easy. The truth is that they make is look easy because they’re well prepared.

Habit #10: Know your stuff

Knowing the products and services is a distinguishing factor between those sales people who do well and those who do great. Most customers will trust a sales person more when he can demonstrate his knowledge about his products and services. Successful sales people continuously learn the entire customer lifecycle journey to better serve their customers.

Habit #11: Practice empathy

How are your customers feeling? Ask a successful person and I’ll show you someone who knows exactly how their customers feel when they’re speaking to them. “I’m with you on that”, “This is a frustrating experience for you”, “I glad you shared this with us”. Successful people put themselves in other people’s shoes and react quickly to solve problems.

Habit #12: Work efficiently

Remember those non-refundable minutes you never get back? Successful sales people work efficiently for themselves and their customers. They use technology like CRMs, marketing automation and campaigns, and great communication tools like Textodog to have more meaningful conversations.

Habit #13: They are customer obsessed

If you want to be successful with sales, you must become customer obsessed. You must become obsessed with their success by using your products and services.  The more successful your customers become, the more referrals you will get.

Habit #14: The best salespeople help others

Happy successful people love to see others succeed and they’re always looking to help. They are passionate about their ways of selling and love to share experiences. The best salespeople regularly pass their knowledge on to less tenured or less experienced sales people with no expectation of anything in return.

Habit #15: The best salespeople are experts in their field

Sales is less about selling and more about teaching, which requires high levels of confidence, which in turn requires knowledge and experience. This is why knowing your stuff and being customer obsessed is so important. You can always tell an expert because they’re in the driver’s seat.

Habit #16: Embrace change

The world is always changing. Successful people love new opportunities to grow which often means making changes. Evolving and growing is part of the journey of a successful person.